Privacy policy

Last Updated: March 6, 2026

This Privacy Policy explains how LitKart (“we”, “our”, “us”, or the “Site”) collects, uses, processes, and protects your personal information when you visit our website litkart.in, purchase products, or interact with our services (collectively referred to as the “Services”).

For the purpose of this policy, “you” or “your” refers to any visitor, customer, or user of our website and services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Updates to this Privacy Policy

We may update or revise this Privacy Policy from time to time due to:

  • Operational changes

  • Legal or regulatory requirements

  • Updates to our services or technology

Any updates will be posted on this page along with the revised “Last Updated” date. Continued use of the website after such updates constitutes acceptance of the revised policy.

2. How We Collect and Use Personal Information

To provide our Services effectively, we collect personal information through various channels. The information collected depends on how you interact with our website.

We may use this information for purposes including:

  • Providing and improving our Services

  • Processing orders and payments

  • Communicating with customers

  • Complying with legal obligations

  • Enforcing terms of service

  • Protecting our business, users, and platform

3. Personal Information We Collect

The type of personal information we collect depends on your interaction with the website.

3.1 Information You Provide Directly

When you use our Services, you may voluntarily provide information including:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

Order Details

  • Order information

  • Purchase details

  • Payment confirmation information

Account Information

  • Username and password

  • Account login credentials

  • Security questions and authentication details

Customer Support Information

  • Any information shared while contacting our support team through email or other communication channels.

Some features of the website may require you to provide personal information. If you choose not to provide such information, certain features may not function properly

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage data.

This may include:

  • Device type and browser information

  • IP address

  • Network connection information

  • Pages visited and browsing activity

  • Time and date of visits

This data helps us understand how visitors use our website and enables us to improve our services.

3.3 Information from Third Parties

We may also receive information from trusted third-party service providers who assist us in operating our business.

Examples include:

  • Ecommerce platform providers (e.g., Shopify or similar platforms)

  • Payment processors that securely process transactions

  • Shipping and logistics partners responsible for order delivery

  • Analytics and marketing service providers

These partners collect information necessary to perform services on our behalf.

4. How We Use Personal Information

Your personal information may be used for the following purposes:

4.1 Order Processing and Service Delivery

  • Processing payments

  • Confirming orders

  • Delivering products

  • Managing returns or exchanges

  • Maintaining customer accounts

4.2 Marketing and Promotional Communication

We may send:

  • Promotional emails

  • Product updates

  • Marketing messages

  • Special offers

You may opt out of marketing communications at any time using the unsubscribe option.

4.3 Fraud Prevention and Security

We may use personal information to:

  • Detect fraudulent transactions

  • Prevent unauthorized access

  • Investigate suspicious activity

  • Maintain security of our platform

4.4 Customer Support and Service Improvement

Information may be used to:

  • Respond to customer queries

  • Provide technical support

  • Improve our services and user experience.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

  • Remember user preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize marketing content

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

More information regarding cookies may be available from our ecommerce platform provider.

6. How We Share or Disclose Information

In certain situations, we may share personal information with trusted third parties, including:

6.1 Service Providers

Third-party vendors who assist us with:

  • Website hosting

  • Payment processing

  • Data analytics

  • Customer support

  • Shipping and order fulfillment

6.2 Business and Marketing Partners

We may share limited information with marketing partners to deliver advertisements and promotional content.

6.3 Legal Compliance

Personal information may be disclosed if required:

  • By law

  • Through legal proceedings

  • To comply with government or regulatory authorities

6.4 Business Transfers

In case of business restructuring, acquisition, merger, or asset transfer, personal information may be transferred as part of the business assets.

7. User Generated Content

Our Services may allow users to submit reviews, comments, or other content.

Please note:

  • Any information shared publicly may be visible to other users.

  • We cannot control how third parties use publicly shared content.

Users are advised not to share sensitive personal information in public areas of the website.

8. Third Party Websites and Links

Our website may contain links to external websites operated by third parties.

Important points:

  • These websites have their own privacy policies.

  • We are not responsible for their privacy practices.

  • Users should review the policies of those websites before sharing personal information.

9. Children’s Privacy

Our Services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information to us, they may contact us to request deletion of such information.

10. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information.

These measures include:

  • Secure payment processing

  • Encrypted data transmission

  • Restricted access to personal information

  • Monitoring systems to detect vulnerabilities

However, no system is completely secure, and we cannot guarantee absolute security.

Personal information is retained only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

11. Your Rights

Depending on applicable laws, you may have certain rights regarding your personal information.

These may include:

  • Right to Access: Request access to personal data we hold about you

  • Right to Correction: Request correction of inaccurate information

  • Right to Deletion: Request deletion of personal information

  • Right to Data Portability: Request a copy of your personal information

  • Right to Restrict Processing: Request restriction of certain processing activities

  • Right to Withdraw Consent: Withdraw consent for processing where applicable

Requests related to these rights can be submitted using the contact details provided below.

12. Managing Communication Preferences

If you receive promotional communications from us, you may opt out by:

  • Clicking the unsubscribe link in marketing emails

  • Contacting us directly

Please note that even after opting out of marketing communications, you may still receive important transactional emails related to orders or account activity.

13. Complaints

If you have concerns or complaints about how we handle your personal information, please contact us using the details below.

We will review and respond to your complaint in accordance with applicable laws.

14. International Users

Your information may be processed or stored in countries outside your location if required for service delivery or technical operations.

Appropriate safeguards will be implemented to ensure the protection of your personal information in accordance with applicable laws.

15. Contact Information

If you have questions regarding this Privacy Policy or your personal information, you may contact us at:

Website: litkart.in

Email: litkartbooksllp@gmail.com

Address:

303 Manglam Orchid Block A, New Navratan Complex Bhuwana

Udaipur, Rajasthan 313004 India